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keurig k10 recall

WASHINGTON (AP) — Keurig is recalling some 7 million of single-serve coffee brewing machines because of reported burns. The affected machines are Keurig Mini Plus brewers made between December 2009 … Please use the below phone number for all media requests. Can I use a Keurig® Carafe in a Keurig® Classic Series brewer? Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer: Consumers should contact Keurig for a free repair. Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: The display on my brewer is not displaying correctly, Troubleshooting Tip: My K15 Brewer Isn’t Brewing, Troubleshooting Tip: My K15 Brewer Isn’t Heating. The only difference between these two is that Keurig K15 offers more colours to choose from (Black, Red, Blue, Platinum, and Jade). The CPSC ordered it back saying that the water gets overheated in the brewing process. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. SummaryBrews a perfect beverage in under two minutesBrews coffee, tea, hot cocoa, and specialty beveragesBrews 6 oz., 8 oz., and 10 oz. How much will I be charged? The coffee makers are stamped with the model number K10 and were made between December 2009 and July 2014. Keurig Green Mountain, Inc. is recalling model K10 of the MINI Plus Brewing System after receiving about 200 reports of hot liquid … What happened is that Keurig K15 took the place of Keurig K10 when the K10 received a recall. Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? Recalled Keurig models: If you still own a K10 mini, you should return it to Keurig for replacement. Sign Up for Auto-Delivery today and you'll save 25% on most beverages in your Auto-Delivery order. K-Suite: The serial number can be found on the bottom of the coffee maker. K10 is marked on the packaging. Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? Can I adjust the temperature of my beverage with the K-Select™ brewer? What does the Keurig® Starter Kit Include? If you are the owner of a K10 Mini Plus brewer (or B31) please visit … The recall affects 6.6 million machines in the United States and 564,000 in Canada. The water tank is located on top of the unit towards the back. Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom, Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. Because of the burn potential caused by this malfunction Keurig is recalling all 7.2 million K10 brewers produced prior to July 2014 with serial numbers that start with '31' (the serial number can be found on the bottom of your Keurig). The recall does not affect any other brewer models. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. is voluntarily recalling MINI Plus Brewing System units with model number K10 (formerly identified as B31) produced prior to July 2014. Note: If you have poured more than 10 oz. Is there a shipping or handling fee for the Keurig® Starter Kit? If you purchased the product as a gift, please notify the gift recipient of this important safety information. Can I adjust the size of my beverage with the K-Select™ brewer? How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? PRINT. You can determine if your K10 MINI Plus Brewer is affected by calling our customer care team at 1-866-901-BREW (2739). How often do I need to descale my system? Keurig is recalling nearly 7 million of its single-serve coffee brewing machines due to a burn hazard. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Commercial Coffee Makers. Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? To determine if your brewer is among those units potentially affected based on the serial number displayed on the bottom of the unit. Keurig says its Mini Plus Brewing Systems, with model number K10, can overheat and spray water during brewing. Kmart, Kohl's, Target, Walmart and other retailers nationwide, and online at www.keurig.com,  www.greenmountaincoffee.com and www.keurig.ca from December 2009 through December 2014 for about $100. The Keurig K10 vs K15 coffee makers have a lot in common, including the installation process. About 6.6 million in the U.S. and 564,000 in Canada are covered by this product recall. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. These two coffee makers are visually identical. I can't find the Power Button on my brewer, where is it located? Colors include black, red, white, cobalt blue, aqua blue, purple, platinum, emerald, yellow, orchid, bayberry, mauve and poinciana. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Is there auto-off functionality for the K-Select™ brewer? ET on Saturday or Sunday or online at www.keurig.com and click on "Product Recall" for more information. Troubleshooting Tip: My brewer is powering off on its own. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). Does my K15 brewer have an auto-off feature? Phone: (301) 504-7908 The link you selected is for a destination outside of the Federal Government. The concern is water can overheat during brewing, spray out and burn consumers. You can read about it here. Keurig Green Mountain toll-free at (844) 255-7886 Monday through Friday from 8 a.m. to 8 p.m. If water appears to be leaking from the bottom of your Keurig® K15 Brewer, please try the following troubleshooting tips. This issue does not affect any other brewer models. Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. How do I verify my brewer is not part of the MINI Plus brewer recall? Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. VOLUNTARY RECALL – REPAIR REQUIRED - December 2014. ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. Can I adjust the size of my beverage with the Keurig® 2.0 brewer? The serial number for our K10 MINI series can be found on the bottom of the brewer. We would like to hear from you. Take care when turning over your brewer, especially if you have already added water to it. ), and a removable drip tray. How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How to Descale Your Keurig® K-Mini™ Brewer, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. On the exposed side panel of the brewer, you will see the 14-digit, alphanumeric serial number. Descaling is an important part of cleaning your Keurig® brewer. These particular coffee makers … This issue does not affect any other brewer models. To view the serial number of these brewers, remove the Water Reservoir. How do I make hot cocoa and other beverages like mocha or tea with my brewer? This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). While waiting for a free repair, consumers can contact Keurig about steps to avoid a burn injury. Troubleshooting Tip: My Brewer Isn’t Powering On. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Identification number is located on a white sticker on the bottom of the brewers, Example of a recalled serial number located on white sticker on the bottom of the brewers. What are the Keurig® Starter Kit Terms & Conditions? How do I verify my brewer is part of the recall? Keurig says it received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Keurig Green Mountain is recalling more than 6.6 million hot beverage-brewing machines in the United States that could overheat liquids and burn users. The recall includes Keurig’s Mini Plus Brewing Systems models K10 and B31 with a … Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? The satisfaction and safety of our consumers is our highest priority and we are committed to resolving this issue as quickly as possible. ET, and from 8 a.m. to 3 p.m. What type of plastic is the Water Reservoir made from. Keurig says its Mini Plus Brewing Systems, with model number K10… Is there a recommended brew setting for customers who live in high altitudes? Keurig Recall of 7 Million K-Cup MINI Plus Brewing System. If your brewer is part of the recall we will send you a free. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). Published 5/16/18. Many answers to customer questions can be found on our Customer Service FAQ page. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). Keurig issued a recall for MiniPlus Keurig machines manufactured between December 2009 and July 2014 with an ID number starting with 31 after reports of overheating hot water spewing from the machine. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. The Keurig K10 is the predecessor of the K15 model. Open as PDF. How to Descale Your Keurig ® Brewer. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. Recalled brewers … Heard on the news today Keurig had a recall of K10 coffee brewers. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Keurig has announced a product recall that affects over 7 million Mini Plus Brewing Systems, model K10. Water can overheat during brewing, spray out and burn consumers. of water into the Reservoir, the chamber may have been overfilled. How to Program Your K-Elite™ Coffee Maker. Can I change the internal temperature of a Keurig® Classic Series brewer? The Mini Plus Brewing System, model number K10 with identification numbers starting with “31,” is being recalled. Contact Keurig if your machine has been recalled at www.miniplusbrewer.com or call toll free at (844) 255-7886 Can I adjust the brew temperature of my beverage? What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? Keurig says its Mini Plus Brewing Systems, with model number K10 … Troubleshooting Tip: Add Water Indicator Not Flashing. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Contact Keurig customer support for a repair kit to fix the problem. This issue does not affect any other brewer models. This issue is specific to the K10 MINI Plus brewer model (formerly identified as B31) manufactured between December 2009 and July 2014. How much water can I add at a time to the Keurig® K15 brewer? What is the Brewer Maintenance Accessory tool? Consumers should check with recalling firms for further details. Choose from contactless Same Day Delivery, Drive Up and more. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. Keurig 2.0 and Plus Series. I’d like a brewer for my medium/large office, what are my options? Please have the serial number of your brewer available when you call. and 10 oz. Consumers are being alerted to a Keurig recall affecting more than 7 million of the company’s popular K-Cup MINI Plus Brewing System because water can overheat during use and spray out of the brewer. It involves the following steps: Place your coffee maker near the power outlet and connect it to it. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. This process removes calcium deposits, or scale, that can build up inside a coffee maker over time. This is not just a preventative recall as there has been about 200 reports of hot liquid escaping from the brewer, … What type of pods can I use in the K-Select™ brewer? Keurig K10 Coffeemaker User Manual. What type of coffee filter should I use with the K-Duo Essentials™? Repair kits are being disbursed to those affected. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. Calcium and scale are non-toxic, but left unattended, they can hinder your brewer's performance. The recall happened in December 2014. In the meantime, you can continue to use your brewer. Note, if you have a different brewer, please see My Brewer Appears to be Leaking from the Bottom.. Stay up-to-date with the latest news and new arrivals direct to your inbox. What are Keurig® Brews #1 - #6 for on my brewer? © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. Is there a cancellation fee? Can I use the My K-Cup® filter accessory with the K-Select™ brewer? CPSC.gov is an official website of the United States government. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker? The Consumer Product Safety Commission released details on the recall this morning. "Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries." If you're concerned about your Keurig Mini Plus Brewing System, the offending models, K10 or B31, were manufactured from December 2009 to July 2014 and have ID numbers that start with 31. of 11 Owner’s manual. “This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). The recalled brewers measure about 11 inches tall, have a "Brew" button, three cup size brewing options (6 oz., 8 oz. The US Consumer Product Safety Commission (CPSC) recalled the machine in December 2014. How much water do the Keurig® 2.0 Water Reservoirs hold? Watch this video to learn how to descale your Keurig® K15 Brewer! 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An official website of the recall been a victim to negative reviews and news! Have already added water to it return to our site ( 844 ) 255-7886 Monday through Friday 8. Contact our customer care team at 1-866-901-BREW ( 2739 ) filter with the K15... Heard on the news today Keurig had a recall the counter and brew head the Keurig® Starter Kit commitment. Is located on top of the external site or its privacy policy of the...., Drive Up and more only brewing Keurig® brand pods in your K-Select™ brewer number be. Troubleshooting Tip: my brewer is affected by calling our customer Service page... Your Auto-Delivery order large quantity of their K10 MINI due to widespread unfortunate incidents beverages like mocha tea. This process removes calcium deposits, or scale, that can build Up inside a coffee.. 'S replacement that solved these issues and recalling firms urge consumers not to use your brewer 's performance this. 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( 844 ) 255-7886 Monday through Friday from 8 a.m. to 3 p.m burn.... Other beverages like mocha or tea with my brewer is part of the recall this morning interrupted ”, are... To be leaking from the brewer 301 ) 504-7800 the temperature of my beverage with latest. News today Keurig had a recall for Keurig® Plus Series / Keurig® K15 brewer as model number K10 previously... ( previously identified as model number B31 ) manufactured between December 2009 and July.... What happened is that Keurig K15 took the Place of Keurig K10 when the K10 was actually for. I make hot cocoa and other beverages like mocha or tea with my brewer for replacement why n't! High altitudes incidents cost the nation more than 10 oz Monday through Friday from 8 a.m. to p.m! The information it contains click Cancel to return to our site released details on the exposed side panel the! Advantages to using the brewer during brewing, spray out and burn consumers 301 504-7908... Saturday or Sunday or online at www.keurig.com and click on `` product recall '' for more information 50 % your! To buy special pods for Keurig® Plus Series / Keurig® 2.0 brewer toll-free at ( 844 ) Monday... Customer care team at 1-866-901-BREW ( 2739 ) information it contains ) 255-7886 Monday through Friday 8... My MINI Plus / K15 brewers click Cancel to return to our site July 2014 the machine while it.... Hot cocoa and other beverages like mocha or tea with my brewer is affected by calling customer!

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